Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to customerservice@corebeauty.com.au.
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- Core Beauty Studio Product FAQs
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If you have an issue or question that requires immediate assistance, you can click the button below to contact out Customer Service team.
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Core Beauty Studio Product FAQs
We offer a carefully curated range of wigs for every style and budget:
• Synthetic Wigs – Affordable, lightweight and easy to maintain. Most styles are heat-friendly up to 180°C.
• Lace Front Wigs – Natural-looking hairline with versatile styling options
• Monofilament Wigs – Premium comfort with a realistic scalp appearance and multi-directional parting.
• Human Hair Blend Wigs – A luxurious blend of 60% human hair and 40% premium synthetic fibre for a natural look with easier maintenance.
• 100% Human Hair Wigs – Our most premium collection, offering the most natural movement and styling flexibility.
Yes. All wigs arrive pre-styled and ready to wear. You may gently shake, comb or customise the style before wearing.
Our 100% Human Hair wigs can also be heat styled like natural hair. We recommend using a heat protectant and avoiding excessive temperatures to maximise longevity.
Wash your wig every 8–10 wears using wig-specific shampoo and cool water.
Use cool water and avoid regular shampoo.
Gently pat dry with a towel—do not twist or wring.
Air dry naturally on a wig stand.
Brush gently with a wide-tooth comb after the fibres are dry.
Store away from direct sunlight and heat.
If you change your mind, eligible wigs may be returned within 5 days of delivery provided they are unworn, unaltered, in their original condition and packaging, with all tags and hygiene seals intact.
For hygiene reasons, wigs that have been worn, cut, styled, washed or altered cannot be returned unless faulty.
If we send the wrong item or your product is faulty, we'll make it right as quickly as possible.
We aim to dispatch in-stock orders within 2 business days after payment is confirmed.
Standard shipping is free for orders over $79 AUD.
Orders under $79 incur the standard shipping fee shown at checkout.
Express delivery is available, with discounted Express upgrades on eligible orders.
If your item sells out after your order is placed, we'll contact you with an estimated restock date. You may choose to wait, select an alternative product, receive store credit or request a full refund.
Email: customerservice@corebeauty.com.au
We aim to respond to all enquiries as quickly as possible during business hours.
